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Desafíate, Crece

 

Be our next Application Management Services Continuous Operation Analyst

Area: Technology
Direct report: Application Management Services Manager

 

The impact you'll make

Would you like to be part of a great technology team?

If you love taking on new challenges and want to contribute to the team to achieve the strategic goals of the company this is your opportunity!

We are seeking a passionate and customer-centric professional to join our Application Management Services (AMS) team. As an AMS Continuous Operation Analyst, you will have responsibility for the Maintenance, Support and Operations of a set of business applications.

The challenges you'll have

  • Tracking supplier performance against execution of Incident, Problem, Change, Quality Management processes across applications within the defined scope.
  • Responsible for managing Devops and monitoring tools service.
  • Responsible for continuous improving of Devops services proposing innovative solutions.
  • Demand Management activities supporting the business areas within the defined scope to manage change requests.
  • Monitoring supplier deliverables against Service Level Agreements (SLAs) within the scope of the service.
  • Ensures and promotes collaboration with other IT teams as well as business areas to keep all interested teams informed about changes and evolution of the applications.

 

What we need from you

  • Education: BSc Degree or equivalent with relevant experience in informatic or systems engineering, or equivalent experience.
  • Relevant experience in DevOps practices, desirable DevOps certification.
  • Robust knowledge in development, quality and security tools.
  • Proactive.
  • Knowledge in web and mobile applications, and cloud computing desirable in AWS.
  • Knowledge in monitoring tools, desirable in Newreliq and Pagerduty.

 

Apply here!


Área de trabajo: Engineer, Cloud, Systems Engineer, Engineering, Technology

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